FieldVibe

FieldVibe is a scheduling and dispatching app for field service professionals.

App description

FieldVibe helps field service professionals easily schedule daily jobs, boost productivity and increase client satisfaction with automated text reminders. It is tailored to field service professionals working in Lawn & Tree Care, HVAC, Electrical engineering, Plumbing, Cleaning (commercial & residential), Pest Control, Garage Door, Contractors, Handymen, and other field service or home services businesses

Challenge

After successfully launching and developing our first big personal project, Appointfix the modern appointment book, in 2018 we embarked on a second mission, this time developing a simpler and better scheduling software solution for the Field Service market. We started to receive new feature requests from our Appointfix users who were working in the HVAC, Lawn care, Cleaning, Plumbing, and other field services professionals. They were not only looking for a better way to schedule their jobs, but they also wanted to have the ability to see them on a map and assign them to their field staff.

Strategy phase

Based on our research, we discovered that almost all our competition is focusing on companies with more than 3-5 employees, We tried to build an app for one-man-show and companies with less than 5 employees, without a dedicated dispatcher or office staff.

Design phase

Having the calendar apps as competition, we did out best to have a similar interface and ease-of-use. What we also knew was that the majority of users would no be tech-savvy, with a big majority of male users, with the average age range between 20 and 45 years.

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Key features

Schedule your jobs

Book and schedule jobs on the go, even while talking on the phone with your clients.

Text reminders

You can confirm the job automatically and also remind your clients with a text message before the job. These text messages can be personalised for your needs.

Staff

With FieldVibe you get your staff locations in real time! You can also see them on a list, and get their status automatically.

Technology

Swift (iOS)

Kotlin (Android)

Java (Backend)

Delivery Time

Strategy phase:

2 months

Design phase:

1 month

Development phase:

4 months

Client feedback

“FieldVibe is a great tool for my electrical contracting business. Fast and simple way to dispatch the crew to Job sites. With the ability to add tasks and photos to jobs is very helpful. I would recommend FieldVibe for any small field service business.”

— Jason Hildebrandt – Hildebrandt Electrical Services

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