Privacy Policy

1. Introduction

Mobiversal S.R.L. ("Mobiversal", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or use our applications, including the Estimation Tracker application available through the Atlassian Marketplace.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and other contact details you provide when contacting us or using our services.
• Estimation Tracker Application Data: The Estimation Tracker application runs within your Atlassian/Jira environment. When you use the Application, it accesses and processes data from your Jira instance, including but not limited to: project information, issue types, assignee information, issue data, and other project-related information that you select through the Application's filtering and reporting features. All data remains within your Jira instance. We do not store, transmit, or have access to your Jira data on Mobiversal's servers or systems.
• Usage Data: Information about how you access and use our website and applications, including IP address, browser type, pages visited, time spent on pages, and Application usage patterns.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and store certain information.
• Atlassian Marketplace Data: When you install or purchase the Estimation Tracker application through the Atlassian Marketplace, we may receive information from Atlassian, including your account information, license details, and installation information.

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our services and applications, including the Estimation Tracker application
• To enable the functionality of the Estimation Tracker application, including project selection, filtering (by issue type, assignee, and other criteria), and report generation
• To communicate with you about our services, respond to inquiries, and provide customer support
• To send you marketing communications (with your consent where required)
• To analyze website and application usage and improve user experience
• To comply with legal obligations and protect our rights
• To manage your subscription and license for the Estimation Tracker application through the Atlassian Marketplace

4. Data Sharing and Disclosure

We do not sell your personal information or the data accessed through the Estimation Tracker application. We may share your information only in the following circumstances:

• Atlassian Services: The Estimation Tracker application runs within your Atlassian/Jira environment and integrates with Atlassian's services (Jira). All data remains within your Jira instance and is not transmitted to Mobiversal's servers or systems. Data access and processing are subject to Atlassian's privacy policy and terms of service. We do not share your Jira data with third parties, and we do not have access to your Jira data on our systems.
• With service providers who assist us in operating our business (under strict confidentiality agreements)
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our clients
• In connection with a business transfer (merger, acquisition, etc.)
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Under applicable data protection laws, including GDPR, you have the right to:

• Access your personal information
• Rectify inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Third-Party Services

Atlassian Integration: The Estimation Tracker application runs within your Atlassian/Jira environment and is designed to work with Atlassian's Jira platform. When you use the Application, it accesses data from your Jira instance, but all data remains within your Jira environment. No data is transmitted to or stored on Mobiversal's servers or systems. Your use of the Application is also subject to Atlassian's terms of service and privacy policy. We are not responsible for Atlassian's data practices, and we encourage you to review Atlassian's privacy policy and terms of service.

Other Third-Party Services: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. Data Retention

Estimation Tracker Data: The Estimation Tracker application runs within your Atlassian/Jira environment and does not store your project data, issue information, or generated reports on Mobiversal's servers or systems. All data processing occurs within your Jira instance, and no data is transmitted to or stored on Mobiversal's infrastructure. Data is processed for the purpose of generating reports and is not retained after your session ends.

General Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Account and subscription information related to the Estimation Tracker application may be retained as long as your subscription is active and for a reasonable period thereafter for business and legal purposes.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Mobiversal S.R.L.
Thurzó Sándor 40
Oradea 410098, Romania
Email: info@mobiversal.com
Phone: +40 771 128 340